Understanding the Cubs Game Rainout Policy

When a Cubs game is rained out, fans often wonder if they will get their money back. The answer to this question depends on several factors, including the specific circumstances of the game and the type of ticket purchased. Let’s delve into the details to provide you with a comprehensive understanding.

Types of Tickets and Their Refund Policies

There are different types of tickets for Cubs games, each with its own refund policy. Here’s a breakdown of the most common ticket types and their refund procedures:

Ticket Type	Refund Policy
Regular Ticket	Refundable if the game is canceled or postponed due to weather conditions.
Season Ticket	Season ticket holders are typically not entitled to a refund for a rainout, but may receive a credit towards future games.
Group Ticket	Refund policies vary depending on the group’s agreement with the Cubs organization.
Concession Stand Ticket	Concession stand tickets are non-refundable.

How to Request a Refund

If you have a refundable ticket and the Cubs game is rained out, you can request a refund through the following methods:

• Online: Visit the Cubs website and navigate to the “Refund” section. Follow the instructions to submit your refund request.

• Phone: Call the Cubs ticket office at (773) 404-8181 and speak with a representative to request a refund.

• In-Person: Visit the Cubs ticket office at Wrigley Field and speak with a representative to request a refund.

  

Timeframe for Refund Processing

Once you have submitted a refund request, the Cubs organization typically processes refunds within 7-10 business days. However, this timeframe may vary depending on the payment method used. If you have not received your refund within this timeframe, please contact the Cubs ticket office for assistance.

Additional Considerations

It’s important to note that the Cubs organization may not always issue refunds for rainouts. In some cases, the game may be rescheduled, and you will be able to attend the makeup game without purchasing a new ticket. Here are a few additional considerations:

• Makeup Games: If the Cubs game is rained out, the organization may schedule a makeup game on a different date. Attendees with refundable tickets will be notified of the makeup game and can choose to attend or request a refund.

• Seating Assignments: If you attend a makeup game, your seating assignment may be different from the original game. Please check the Cubs website or contact the ticket office for the latest information.

• Concession Stand Credits: If you have a concession stand ticket, you may be eligible for a credit towards future purchases at Wrigley Field.

Conclusion

Understanding the Cubs game rainout policy is crucial for fans who want to know if they will receive a refund when a game is canceled due to weather conditions. By familiarizing yourself with the different ticket types, refund procedures, and additional considerations, you can make informed decisions regarding your ticket purchases.